Application for Employment

Part-Time Receptionist

General Summary:

The receptionist serves as the initial contact for all callers and visitors to the State Bar.  Greets vendors, members, job applicants, and other visitors, and directs them as appropriate. Operates the main switchboard to route incoming calls.  Assists members and the public with attorney status and other information.  Assists in mailroom and with other clerical duties.

Principal Responsibilities:

• Route member and public telephone calls to appropriate staff
• Answer routine inquiries while following State Bar policy
• Greet and provide directions to walk-in visitors, while following building security procedures
• Process incoming packages, faxes, certified mail, and deliveries
• Sort and deliver internal mail to staff
• Process outgoing mail and packages
• Actively promotes diversity within the office
• Other duties as assigned 

Minimum Position Guidelines (Education, Experience, Knowledge Skills, and Abilities):

• High school diploma or equivalent
• One to three years working experience
• Ability to operate equipment related to job with on-the-job training (telephone, fax, printer, mailroom equipment, computer workstation)
• Good communication skills
• Experience and ability to effectively interface with the public (face-to-face and over the telephone)

Working hours will normally be from 10 a.m. to 3:30 p.m. Monday through Friday, but will periodically require schedule flexibility and working full days to cover for vacations and illness.

Administrative & Facilities Services Manager

General Summary:

Responsible for facility and grounds maintenance, repairs, security, and projects.  Responsible for procurement and inventory of furniture, office supplies, and building supplies. Responsible for mailroom operations, reception operations, and internal meeting room operations. Develops and manages department budget, supervises department staff, and oversees the work of contractors.

Principal Responsibilities:

• Responsible for overseeing facility and grounds janitorial service, as well as all planned maintenance, repairs, and construction projects for the building, including HVAC equipment, plumbing, lighting, elevators, fire, security, and other mechanical systems and equipment
• Provides supervision over janitorial and maintenance contractors, and solicits proposals/negotiates contracts
• Responsible for facility and parking lot security
• Supervises and coordinates activities of reception operations, mailroom operations, and internal meeting room operations
• Responsible for procurement and inventory of furniture, office supplies, and building supplies
• Responsible for maintaining and organizing common storage areas
• Provides leadership and direction to Administrative and Facilities Services staff
• Develops and manages Administrative & Facilities budget and approves bills for payment
• Performs other duties as necessary

Minimum Position Guidelines (Education, Experience, Knowledge Skills, and Abilities):

• Bachelor’s degree preferred in business administration, facilities management, or related relevant field; or equivalent work experience
• At least three to five years of work experience in facilities and administrative support services, including a general working knowledge of facilities management
• Demonstrates excellent interpersonal skills in providing internal services
• Computer skills including e-mail, Word, and Excel required
• Ability to operate equipment related to the job
• Good problem solving and negotiating skills required
• Works well under pressure and meets constant deadlines
• Job requires early start time and occasional overtime
• Ability to meet department standards with regard to job knowledge, quality, efficiency, initiative, teamwork, dependability, customer service, and overall performance

Note: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with this job. This job description is not an employment contract and SBM reserves the right to change this description at any time. SBM is an equal opportunity employer.

Qualified candidates should submit resumes with salary history to:

Mary Frook
Director of Human Resources
State Bar of Michigan
306 Townsend
Lansing, MI 48933
or e-mail employment@mail.michbar.org