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Professionalism reimagined: Making professional expectations explicit in a hybrid legal world

Professionalism Reimagined
 

by Ieisha Humphrey   |   Michigan Bar Journal

Legal education is no longer confined to lecture halls and library stacks. It unfolds across hybrid classrooms, digital research and teaching platforms, remote internships, and constant electronic communication. As legal education continues to adapt to these technological and cultural shifts, the concept of professionalism must also adapt.

Generational differences shape how we view success, career trajectory, and satisfaction. Today’s law students are expected to exercise professional judgment in environments defined by remote interaction, rapid communication, and heightened attention to mental health — often without clear guidance on how professionalism operates in these spaces. As students bring diverse backgrounds and expectations to legal education, they confront questions about authenticity, boundaries, and success. The traditional image of professionalism rooted in uniformity, hierarchy, and formality is giving way to a more inclusive and dynamic model.

Michigan law schools prepare students for practice across a wide range of professional settings, including large urban firms, rural solo and small-firm practices, public-sector and government work, and nonprofit and access-to-justice roles.

Expectations regarding communication style, availability, mentorship, and professional demeanor often vary across these environments, yet students are rarely offered explicit guidance on how to navigate those differences prior to entering practice. When expectations remain implicit, students who lack prior exposure to legal professional environments are placed at a structural disadvantage. Technical standards provide a common baseline of profes-sional competencies — such as judgment, adaptability, and boundary setting — that transcend practice settings without prescribing a single model of professional identity. By articulating shared expectations while leaving room for contextual application, Michigan law schools can better equip graduates to transition responsibly into the varied communities and clients they will serve, strengthening both professional formation and public confidence in the legal profession. For employers supervising new attorneys, clearer professional expectations will reduce the need for corrective mentoring and help prevent avoidable professional missteps. This article argues that professionalism in legal education must be redefined to reflect these realities and that law schools bear responsibility for making professional expectations explicit, teachable, and aligned with the demands of modern legal practice.

HYBRID LEARNING AND THE LIMITS OF IMPLICIT PROFESSIONALISM

 The pandemic accelerated the adoption of hybrid and remote learning models, and many law schools have retained these formats to increase accessibility and flexibility. Students now attend classes from across the country, participate in virtual internships, and network through LinkedIn and Zoom rather than in person.

While these changes offer new opportunities, such as exposure to diverse mentors and the ability to balance school with other responsibilities, they also present challenges. The informal learning that occurs through hallway conversations, office visits, and courtroom observations is harder to replicate online. Students may struggle to observe and internalize professional norms when interactions are mediated by screens.1

Tradition has indicated that high-stakes issues are better navigated in person, where tone and body language can be considered. However, handling a delicate matter via email may not give a law student pause. Even if the matter is not necessarily high stakes, sole communication via email minimizes opportunities for learning tone and body language.

Imagine a second-year law student is working an internship at a mid-sized law firm. The student receives an email from a supervising attorney asking for input on a sensitive client matter involving potential litigation strategy. The student drafts a detailed response and sends it back promptly, believing they have demonstrated initiative and professionalism.

However, what the student doesn’t realize is that the direct and somewhat informal tone of their email comes across as overly confident and dismissive of the attorney’s concerns. In a traditional in-person setting, the student would have picked up on the attorney’s cautious tone, body language, and hesitations during a conversation, adjusting their approach accordingly. They might have asked clarifying questions or expressed deference before offering suggestions.

Because the interaction occurred entirely via email, those subtle cues were lost. The attorney perceives the student as lacking judgment, and the student misses an opportunity to learn the nuanced communication norms that are critical in high-stakes legal contexts.

Similarly, a Michigan law student participating in a remote internship with a rural solo practitioner based in the Upper Peninsula may never enter a courthouse or observe client interactions in person. While the student completes assignments competently, they miss informal exposure to a solo practitioner managing client expectations, court scheduling, and professional demeanor in a close-knit legal community where reputations are quickly established and long-lasting. Without explicit instruction on professional judgment in these settings, students may enter rural practice unaware that norms around responsiveness, tone, and community relationships differ significantly from those in larger urban firms.

Michigan law schools prepare students for clerkships, state agencies, and prosecutor or defender offices where professionalism is shaped by public accountability, bureaucratic hierarchy, and statutory deadlines. A student who has interacted with supervisors only through informal digital platforms may not appreciate the formality expected in written communication with agency leadership or courts. When those expectations remain implicit, missteps are more likely to occur once the student enters practice — often in settings where mistakes are highly visible and difficult to remediate.

Law schools should intentionally teach professionalism in digital spaces by modeling effective virtual communication, creating structured mentorship opportunities, and using simulations or recorded proceedings to help students practice judgment when nonverbal cues are absent.2

The State Bar of Michigan’s Faces of Justice3 program is one example of how structured virtual mentoring can expand access to professional networks while reinforcing expectations for digital judgment and engagement, all without geographic limitations.

DIGITAL PROFESSIONALISM AND BOUNDARY SETTING

The risks of implicit professionalism are most visible in digital communication, where tone, hierarchy, and judgment cues are easily misread or missed altogether.

Alongside the shift to hybrid education is a growing awareness of the mental health challenges including stress, anxiety, and burnout, facing law students and lawyers.4 There is little reprieve once law students become practitioners. Attorneys are experiencing similar feelings while navigating changing work expectations. Many are surprised and dismayed by new attorneys’ lack of loyalty to one workspace and their lack of desire to work countless hours as they once did.

Smartphones, email, and social media have contributed to an “always on” culture where students feel compelled to respond instantly, remain constantly available, and curate a professional persona online. This blurring of boundaries between personal and professional life can erode well-being and make it difficult to disconnect.5

Imagine that a new associate works at a midsized private law firm. Late one evening, the associate receives an email from a senior partner asking whether a research memo has been finalized for a client matter scheduled for discussion the following afternoon. Although the request is not marked urgent and the deadline is not immediate, the associate responds within minutes, apologizing for the timing and assuring the partner they are available if further revisions are needed.

Over the course of their employment, the associate continues this pattern — monitoring email late into the night, responding immediately to weekend messages, and volunteering availability outside standard working hours. Supervising attorneys begin to assume that the associate is always reachable, while the associate experiences increasing fatigue and anxiety about missing messages. Rather than demonstrating professionalism, the associate’s behavior normalizes constant availability and obscures the distinction between responsiveness and sound professional judgment.

In small firms without formal management, new lawyers’ constant availability can create unsustainable expectations: late-night or weekend replies can become the norm, and later boundary-setting may be misread as disengagement. Clients want prompt communication, but they also value thoughtful advice; instant responses can suggest that speed matters more than careful analysis. Teaching students to balance responsiveness with judgment helps them serve Michigan clients and sustain their careers. Ultimately, professionalism is sound judgment, not perpetual availability.

One way to address this ambiguity is for law schools to adopt technical standards — clear, nonacademic criteria that define the professional competencies that students are expected to develop before entering practice. Law schools can better prepare students for practice by explicitly teaching that professionalism includes managing availability and setting appropriate boundaries. Instruction should emphasize that effective lawyering requires judgment about timing, urgency, and sustainability — not merely speed of response. Students should learn to acknowledge messages professionally during business hours, clarify turnaround expectations, and communicate proactively about deadlines without defaulting to constant accessibility.

By framing boundary setting, digital self-management, and wellness as professional competencies rather than personal preferences, law schools help students enter private practice with tools for long-term effectiveness. Making these expectations explicit reduces ambiguity, supports ethical client service, and reinforces that professionalism in practice is measured by judgment, reliability, and quality of work, not perpetual availability.

The legal profession increasingly promotes wellness, highlighted during May’s Well-Being Week in Law by the Institute for Well-Being in the Law. But a single week is not enough to build lasting habits, so law schools can partner with bar associations and expand mentoring with successful attorneys to reinforce sustainable practices. Law firms should also set clear expectations and value skills that support incoming associates.

Professionalism is evolving to include wellness and boundaries. New attorneys seek workplaces supporting healthy lifestyles and job satisfaction. Employers focusing on wellness can attract and retain talent more effectively.

REDEFINING PROFESSIONALISM FOR A NEW GENERATION

As law students bring increasingly diverse backgrounds to legal education, they encounter professional environments shaped by varying expectations about communication, adaptability, and hierarchy. Consistent with the American Bar Association’s cross-cultural competency requirement,6 professionalism today requires the ability to navigate professional differences while maintaining ethical judgment and professional respect.

While isolated lessons on professionalism, such as mentoring, wellness initiatives, or faculty guidance, support law student development, they alone are not enough. Law schools and bar organizations offer valuable opportunities for students to observe, discuss, and reflect on professional conduct, but these efforts must be supplemented to address ongoing structural changes in legal professionalism.

When expectations remain implicit, students must infer norms through uneven experiences and trial and error. In a hybrid environment, students can receive vastly different messages about tone, availability, or judgment depending on supervisor, practice setting, or medium, placing those without prior workplace exposure at greater risk of being evaluated only after a misstep.

Instead of more aspirational advice, law schools need a clear framework that defines professional expectations and is easy to teach and assess. Without this, professionalism education stays fragmented, albeit well intentioned, and inconsistent.

TECHNICAL STANDARDS AS A FRAMEWORK FOR PROFESSIONAL COMPETENCE

Technical standards offer a practical and underutilized mechanism for addressing these challenges. In legal education, technical standards7 are non-academic criteria that identify the core functional and professional capacities that students are expected to develop in order to participate meaningfully in the educational program and prepare for the practice of law. They are distinct from bar admission requirements and do not measure mastery of legal doctrine. Instead, they articulate foundational competencies that are necessary for professional formation. Some technical standards adopted by other law schools include the ability to work under changing circumstances, tolerate competing demands, practice strategic time management including setting short- and long-term task planning, and give and receive feedback respectfully to facilitate learning and professional identity development.8

Michigan employers frequently report that new lawyers possess strong doctrinal knowledge but struggle with professional judgment — particularly in areas such as managing competing deadlines, receiving corrective feedback, or calibrating tone with senior attorneys and clients. Technical standards offer law schools a mechanism to address these gaps before students enter practice, reducing the need for informal correction and minimizing the risk that professionalism is evaluated only after a misstep has occurred.

Technical standards are not about academic achievement but focus on the essential professional skills needed for legal education and practice. While expectations around skills like communication and self-management are often conveyed informally, this can disadvantage students unfamiliar with legal environments. Clearly defined technical standards improve transparency, consistency, and early support, creating a shared framework that reflects real-world legal practice.

Technical standards reflect the key skills needed for new lawyers: The ability to give and receive feedback respectfully is central to associate–partner relationships, supervisory structures, and professional development throughout a legal career. Working effectively under changing circumstances mirrors the realities of legal practice, where deadlines shift, clients encounter emergent crises, and strategic decisions must be recalibrated in response to new information. Likewise, tolerating competing demands and practicing strategic time management are not merely academic skills. They are foundational to ethical lawyering, client service, and professional sustainability. When new lawyers struggle in these areas, the consequences affect colleagues, clients, and public trust.

RECOMMENDATIONS

Michigan law schools should adopt technical standards that clearly state professional expectations for practice. Embedding these competencies in the curriculum signals that professionalism includes judgment, adaptability, and self-management, not just decorum, across practice settings. This approach prepares graduates for practice rather than leaving these lessons to be learned through avoidable missteps.

A new lawyer entering a Detroit-based firm, a Lansing policy office, or a Northern Michigan solo practice may encounter different professional cultures. Technical standards do not erase those differences; instead, they provide a shared baseline, clarifying expectations around judgment, adaptability, and communication so that new lawyers can adjust once they understand the context. This consistency supports mobility, inclusion, and professionalism without imposing a single model of practice.

Michigan bar organizations are uniquely positioned to bridge the gap between legal education and practice by helping articulate shared professional expectations across settings. Programs connecting students, new lawyers, and practitioners can show how professionalism adapts across practice types, regions, and career stages. Starting these conversations earlier and consistently reinforces professionalism as a collective responsibility, not an individual guessing game.

The effectiveness of technical standards in promoting professionalism relies on both law school adoption and integration within the wider legal community. Sharing expectations with Michigan employers and externship sites creates consistent feedback as students move from classroom to workplace. This partnership supports students’ development and ensures that new attorneys possess essential qualities for ethical legal practice, enhancing both student outcomes and the reputation of Michigan’s legal profession.

In a profession built on judgment, trust, and public service, professionalism cannot remain an unwritten code passed informally from one generation of lawyers to the next. By making professional expectations explicit through technical standards, law schools and the Michigan legal community can better prepare new lawyers to practice with competence and integrity in an increasingly complex legal environment.


ENDNOTES

1. Hamilton & Bilionis, Law Student Professional Development and Formation: Bridging Law School, Student, and Employer Goals (Cambridge University Press, 2022) https://doi.org/10.1017/9781108776325 (all websites accessed March 23, 2026).

2. Venter, Developing a Professional Identity: Lessons For Women, BIPOC, and First-Generation Law Students, 31 Mich J Gender & L 173 (2024) https://repository.law.umich.edu/mjgl/vol31/iss2/2.

3. Faces of Justice, State Bar of Michigan https://www.michbar.org/file/diversity/pdfs/FOJprogram2019.pdf.

4. Minamitani, Social Media Addiction and Mental Health: The Growing Concern for Youth Well-Being, Stanford Law School (2024) https://law.stanford.edu/2024/05/20/social-media-addiction-and-mental-health-the-growing-concern-for-youth-well-being/.

5. Id.

6. 2025-2026 Standards and Rules of Procedure for Approval of Law Schools, American Bar Association https://www.americanbar.org/groups/legal_education/accreditation/standards/standards-rules/.

7. Appendix A to Part 84, Analysis of Final Regulation, 45 CFR pt 84, app A, 405 (1978) https://www.govinfo.gov/content/pkg/CFR-1978-title45-vol1/pdf/CFR-1978- title45-vol1-part84-appA.pdf.

8. Technical Standards for the JD and LLM Degrees, University of Oregon School of Law (May 16, 2023) https://law.uoregon.edu/sites/default/files/2023-11/technical_standards_final67.pdf.